Contact Us
Please use the below form. You can also call customer service on +1 (973) 435-3638.
Please use the below form. You can also call customer service on +1 (973) 435-3638.
Welcome to Amilya.pk. By accessing our website or placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
Amilya.pk is an online store providing clothing, kids’ wear, and home essentials across Pakistan. These Terms & Conditions apply to all visitors, customers, and users of our website.
All orders are subject to product availability.
Prices displayed on the website are in Pakistani Rupees (PKR) and may change without prior notice.
Payment options include Cash on Delivery (COD). Payment is collected at the time of delivery.
By placing an order, you confirm that all information provided (name, shipping address, contact number) is accurate.
Free home delivery is available across Pakistan.
Delivery is typically within 4–5 working days after order processing. Delivery may take longer during peak seasons or holidays.
The customer is responsible for providing an accurate shipping address. Amilya.pk is not responsible for delays due to incorrect or incomplete addresses.
No returns on sale items, except for defective or damaged products.
Exchange policy is available within 7 days of receiving your order. Exchanges are only valid for size or article issues, not personal preference.
Items must be returned unused, unworn, with tags intact, and in original packaging, along with proof of purchase.
Customers are responsible for shipping items back to Amilya.pk.
For defective items, delivery and acquisition charges may be deducted (approx. PKR 750 per dress).
We strive to display accurate product images, colors, and descriptions.
Slight differences may occur due to screen settings, lighting, or fabric variations.
Customers are encouraged to read the product details carefully before placing an order.
By using Amilya.pk, you consent to the collection and use of personal information as outlined in our Privacy Policy.
Personal data is used for order processing, delivery, customer support, and marketing communications (if opted in).
Ensure all information provided is correct.
Follow instructions provided for returns or exchanges.
Contact Amilya.pk promptly for any order issues.
Amilya.pk is not liable for indirect, incidental, or consequential losses arising from the use of our website or products.
We are not responsible for delays caused by courier services or third-party service providers.
These Terms & Conditions are governed by the laws of Pakistan. Any disputes arising will be subject to the jurisdiction of the courts in Faisalabad, Pakistan.
For questions regarding these Terms & Conditions, please contact us:
Amilya.pk
📍 Koinoor Center, Point Plaza, Faisalabad 38000, Pakistan
📞 +92 312 3591816
📧 info@amilya.pk