Privacy Policy

At Amilya.pk, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website or interact with us via WhatsApp or other marketing channels.

Information We Collect

When you use Amilya.pk, we may collect:

  • Personal details: Name, phone number, email address, shipping address

  • Order and transaction details

  • Communication history: Customer support requests, WhatsApp messages

  • Technical data: IP address, browser type, device information (to improve website experience)

How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Contact you regarding your orders, delivery, or customer support requests

  • Send marketing messages, offers, and updates if you have opted in

  • Improve our products, services, and website experience

  • Prevent fraud and ensure secure transactions

Marketing & WhatsApp Consent

By providing your phone number or email, you agree to receive messages from Amilya.pk regarding:

  • Order updates and delivery notifications

  • Promotions, discounts, new arrivals, and other marketing communications

You can opt out at any time by replying “STOP” to WhatsApp messages, unsubscribing from emails, or contacting our customer support. Your preferences will be updated immediately, and you will no longer receive marketing communications.

Information Sharing

We do not sell, trade, or rent your personal information to third parties.
We may share information only with:

  • Courier and delivery partners for order fulfillment

  • Service providers assisting with website operations and marketing (only when necessary)

All third parties are required to keep your information confidential.

Data Protection & Security

We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. Your data is stored securely and accessed only when necessary for business operations.

Cookies

Amilya.pk may use cookies to enhance your browsing experience, track website activity, and personalize content. You may disable cookies through your browser settings if you prefer.

Your Consent

By using our website, placing an order, or providing your contact information, you consent to our collection and use of your data as described, including marketing communications via WhatsApp or email (if opted in).

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective immediately.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Amilya.pk
📍 Koinoor Center, Point Plaza, Faisalabad 38000, Pakistan
📞 +92 312 3591816
📧 info@amilya.pk